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Privacy Policy

 

1. Introduction

This Privacy Policy explains how BioHulk.com (“we”, “our”, “us”) collects, uses, stores, and protects your personal information. By using our website, you agree to the practices described in this policy.

We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly.

 

2. Information We Collect

We may collect the following types of information when you visit or interact with BioHulk.com:

A. Personal Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely through third‑party payment providers; we do not store full credit card numbers)

B. Account Information

If you create an account, we collect:

  • Username

  • Password (encrypted)

  • Order history

  • Saved preferences

C. Technical & Usage Data

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

  • Cookies and similar tracking technologies

D. Communication Data

  • Messages sent through contact forms

  • Customer service inquiries

  • Email communications

 

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Improve website functionality and user experience

  • Send order updates, notifications, and service messages

  • Prevent fraud and enhance security

  • Comply with legal obligations

We do not sell your personal information to third parties.

 

4. Cookies & Tracking Technologies

BioHulk.com uses cookies to:

  • Remember your preferences

  • Maintain your shopping cart

  • Analyze website performance

  • Improve user experience

You may disable cookies in your browser settings, but some features may not function properly.

 

5. Payment Processing

Payments are handled by secure third‑party payment processors. IS Trading LLC and BioHulk.com do not store or access full credit card numbers.

 

6. Data Sharing

We may share your information only with:

  • Payment processors (for completing transactions)

  • Shipping carriers (to deliver your order)

  • Service providers (website hosting, analytics, fraud prevention)

  • Legal authorities (if required by law)

We do not share your data for marketing by third parties.

 

7. Data Security

We implement industry‑standard security measures to protect your information, including:

  • Encrypted connections (SSL)

  • Secure servers

  • Restricted access to personal data

  • Regular security monitoring

However, no online system is 100% secure, and we cannot guarantee absolute protection.

 

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion of your data

  • Request a copy of your data

  • Opt out of marketing communications

To exercise these rights, contact us at support@biohulk.com.

 

9. Retention of Information

We retain personal data only as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Meet legal and tax obligations

  • Maintain accurate business records

 

10. Children’s Privacy

BioHulk.com is not intended for individuals under 18 years old. We do not knowingly collect personal information from minors.

 

11. Third‑Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes take effect immediately upon posting on BioHulk.com. Continued use of the website indicates acceptance of the updated policy.

 

13. Contact Information

If you have questions or requests regarding this Privacy Policy, contact us:

IS Trading LLC / BioHulk.com Email: support@biohulk.com