• Your shopping cart is empty!

Terms & Conditions

 

1. Introduction

Welcome to BioHulk.com (“BioHulk”, “we”, “our”, “us”). BioHulk.com is owned and operated by IS Trading LLC, a U.S.‑based company. By accessing or using this website, you agree to be bound by these Terms & Conditions, our Privacy Policy, and all applicable laws and regulations. If you do not agree, please discontinue use of the website.

BioHulk.com provides herbal supplements, traditional Chinese medicine products, vitamins, and wellness items intended to support general well‑being.

 

2. Eligibility

You must be at least 18 years old to purchase products from BioHulk.com. By using this website, you represent that you meet this requirement.

 

3. Health & Medical Disclaimer

  • Products sold on BioHulk.com are not intended to diagnose, treat, cure, or prevent any disease.

  • Information on this website is for educational and informational purposes only.

  • Always consult a licensed healthcare professional before using any herbal supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.

  • BioHulk.com and IS Trading LLC do not provide medical advice.

 

4. Product Information

We strive to provide accurate product descriptions, images, and specifications. However:

  • Product packaging, ingredients, or labeling may change without notice.

  • Colors, sizes, and appearances may vary slightly due to display differences.

  • We do not guarantee that all information is error‑free.

If you discover an error, please contact us so we can correct it.

 

5. Orders & Payment

By placing an order, you agree that:

  • All information provided is accurate and complete.

  • You are authorized to use the payment method submitted.

  • Orders may be canceled or refused at our discretion (e.g., suspected fraud, incorrect pricing, inventory issues).

Prices are listed in USD and may change at any time without notice.

 

6. Shipping & Delivery

BioHulk.com currently ships within the United States only. Due to strict customs regulations in many countries regarding the import of herbal supplements, vitamins, and traditional medicine products, IS Trading LLC does not offer international shipping at this time.

By placing an order, you acknowledge and agree that:

  • Orders can only be delivered to U.S. addresses.

  • We do not ship to international destinations, freight forwarders, or reshipping services.

  • Delivery times provided at checkout are estimates and may vary.

  • BioHulk.com and IS Trading LLC are not responsible for delays caused by carriers, weather conditions, or other factors outside our control.

  • Once a package is marked as delivered by the carrier, responsibility for the package transfers to the customer.

 

7. Returns & Refunds

We aim for customer satisfaction. Our return policy includes:

  • Eligible returns must be requested within 14 days of delivery.

  • Products must be unopened, unused, and in original packaging.

  • Certain items (e.g., opened supplements, perishable goods) may not be eligible for return due to health and safety regulations.

Refunds are issued after inspection and approval. Shipping fees are non‑refundable.

 

8. User Accounts

If you create an account:

  • You are responsible for maintaining confidentiality of your login credentials.

  • You agree to notify us immediately of unauthorized access.

  • We may suspend or terminate accounts for violations of these Terms.

 

9. Intellectual Property

All content on BioHulk.com—including text, images, logos, graphics, product descriptions, and website design—is the property of IS Trading LLC or its licensors and is protected by copyright and trademark laws.

You may not copy, reproduce, distribute, or modify any content without written permission.

 

10. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to interfere with website functionality or security.

  • Upload harmful code, spam, or malicious content.

  • Misrepresent your identity or impersonate others.

 

11. Limitation of Liability

To the fullest extent permitted by law:

  • BioHulk.com and IS Trading LLC are not liable for any indirect, incidental, or consequential damages arising from use of our website or products.

  • Our total liability for any claim shall not exceed the amount paid for the product in question.

 

12. Indemnification

You agree to indemnify and hold harmless IS Trading LLC, BioHulk.com, its owners, employees, and affiliates from any claims, damages, losses, or expenses arising from your use of the website or violation of these Terms.

 

13. Third‑Party Links

BioHulk.com may contain links to third‑party websites. We are not responsible for the content, policies, or practices of those external sites.

 

14. Privacy Policy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

 

15. Changes to Terms

We may update these Terms & Conditions at any time. Changes take effect immediately upon posting. Continued use of the website constitutes acceptance of the updated terms.

 

16. Governing Law

These Terms & Conditions are governed by the laws of the State of California, without regard to conflict‑of‑law principles.

 

17. Contact Information

For questions or concerns, please contact us:

IS Trading LLC / BioHulk.com Customer Support Email: support@biohulk.com